Careers at UMass Amherst

About UMass Amherst 

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. 

Job Summary 

The Business Manager provides thoughtful and accurate fiscal support for all financial operations of OGA, including incoming international students and scholars, outgoing study abroad students, faculty-led programs and central functions related to Global Partnerships and other campus support.   

Essential Functions 

• Collaborates with the Executive Director of Finance and Human Resources in the design, implementation and maintenance of effective subledger reporting and tools to track financial activities in OGA and provides guidance and training to departmental managers in reconciling expenses against budget. 

• Manages and initiates purchasing on behalf of OGA, including but not limited to contracts or bids, sole source justifications, and requisition and purchase order creation.  Manages process through receipt of goods and services and leads reconciliation of vendor payments and receivables. 

• Provides fiscal oversight for complex faculty-led study abroad programs, including developing cost models, ensuring contractual compliance, coordinating student billing, and aligning program budgets with University policies. 
• Exercises independent judgment in interpreting and applying University financial and human resources policies to ensure the integrity of department operations; recommends and implements process improvements and policy adjustments as needed. 

• Assists with tracking, reporting, and analysis of critical datapoints for OGA office, including but not limited to scholarships, sponsored travel, and other subledger activity. 

• Monitors and reviews all Concur expense travel system activity, including bank card activity, expense reports, and updating training and employee support materials. 

• Provides support for study abroad student coding and billing, and international graduate student recruitment tracking and billing. 

• Assists with human resource-related matters, including student worker hiring process for domestic and international undergraduate and graduate students; record keeping; weekly payroll processing; late pay forms; correction templates; and reporting. 

• Supervises a student worker to assist with general office duties.

Other Functions 

Performs other duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

• Bachelor's Degree and more than three years’ related experience.  

• Skilled in interpersonal relationships, sound verbal and written communication.  Strong organization skills, strict attention to detail and the ability to consistently produce highly accurate work with the ability to prioritize work and complete assignments in a timely manner, balancing the demands of concurrent and potentially competing projects. 

• Demonstrated experience in computer business applications, including spreadsheets, database management systems and report design tools.  

• Demonstrated experience working independently in a financial or administrative capacity with responsibility for complex budget management, policy interpretation, and business process improvement. 

• Proven ability to be discreet. 

• Works independently and is able to identify potentially more effective methods of work operations.  

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

• Demonstrated broad knowledge of personnel and fiscal management procedures. 

• Knowledge and familiarity of internal UMass systems and programs, institutional policies and procedures. 

Physical Demands/Working Conditions 

Typical office environment. 

Additional Details 

More information about the Office of Global Affairs at UMass Amherst can be found at https://www.umass.edu/global-affairs/ 

Work Schedule 

• Monday - Friday, 8:30 am - 4:30 pm.

• Required to work some weekends, and nights as needed. 

• This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Salary Information

Salary Level 26

Exempt Hiring Ranges

Special Instructions to Applicants 

Upload your cover letter and resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.