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UMass Dartmouth distinguishes itself as a vibrant, public research university dedicated to engaged learning and innovative research resulting in personal and lifelong student success. UMass Dartmouth values excellence, diversity, transparency, student-centeredness, accountability, innovation, engagement, collaboration, collegiality and safety.

Director of Health Services

Apply now Job no: 523605
Work type: Staff Full Time
Categories: Other Staff Positions

OFFICIAL JOB TITLE: Director of Health Services              

DIVISION: Student Affairs

DEPARTMENT: Health Services


FLSA STATUS: EXEMPT                                                      

EEO STATUS: 14      

JOB CODE: 0350

REPORTS TO:  Associate Vice Chancellor for Student Affairs

SUPERVISES: Exercises supervision for Health Services Staff, Health Education and Health Promotions, the Center for Access and Success.  Functional supervision for activities of supervising physicians.


The Director of Health Services is responsible for the overall function and delivery of health care through the University’s Student Health Services department. Develops policies and procedures, monitors the quality of services, supervises all  Health Services staff, ensures compliance with immunization and insurance regulations and mandates and performs risk management duties. Coordinates the University health insurance plan and consultant physician coverage.  Coordinates third-party payment billing processes and systems.

Follow the University's best practices to build and/or support student academic success and retention and assist in meeting strategic objectives for persistence and timely graduation of all the student population. 


  • Develops and implements policies for the Department of Health Services in accordance with the mission of the University
  • Plans, organizes and directs the operation of Health Services
  • Prepares and supervises the budget and expenditures of Health Services
  • Supervises outpatient services, including services for illness prevention and health promotion
  • Develops relationships with community resources (Emergency rooms, DPH, etc.) and specialty referrals in the local area
  • Assesses student levels of satisfaction with Health Services to determine goals and objectives to meet the needs of the student community
  • Administers student health insurance program and acts as liaison with the carrier
  • Responsible for Health Services personnel by hiring, supervising, and terminating professional, clerical, and student staff
  • Maintains health information system to collect, analyze and report data to meet needs such as performance improvement, compliance, etc.
  • Recommends short and long-term goals and objectives regarding the health needs of the UMass Dartmouth community
  • Supervises the Director of the Center for Access & Success to ensure that students receive accommodations deemed appropriate by federal law, and that faculty and staff members receive educational support about disability requirements and laws
  • Supervises and provides guidance, advocacy and support to the Director of Health Education/Promotion in the design and implement prevention, wellness and community health education programs for the campus and creation of innovative ways of providing effective services and outreach to students
  • Participates in space planning needs for the Health Services department
  • Maintains membership in professional organizations.  Participates in workshops, conferences, and seminars to maintain high level of clinical expertise
  • Provides direct service as needed (and certified to perform)
  • Ensures institutional compliance with public policy mandates including immunizations and infectious disease surveillance
  • Works with staff to provide for the unique health needs presented by a diverse student population including adult students, minority students, international students, LGBT students, and students with disabilities
  • Oversees risk-management issues in Student Health such as the review of patient complaints, communication with professional liability insurance carrier, review of clinical records and clinical record policies and the education of staff in risk management
  • Ensures proper credentialing of medical staff
  • Participates in Division of Student Affairs Deans and Directors meetings, leadership team meetings, critical incident review meetings, housing release, housing accommodation and meal accommodation committee meetings
  • Represents Student Health Services and/or the Division of Student Affairs at new student orientation programs and admission open house programs
  • Other related duties as assigned by supervisor


  • EDUCATION: Master’s degree in nursing and certification as a family or adult nurse practitioner
  • EXPERIENCE: Significant (over seven years) administrative experience in health care agency. Demonstrated advanced practice experience. 
  • OTHER: N/A


  • Experience in health promotion and outreach education
  • Experience with supervision of a clinical health care service within a Higher Ed setting or with college-aged clients


  • Demonstrated ability to relate to college students
  • Knowledge of Higher Ed and campus student issues
  • Ability to integrate Health Services with other areas in the Division

SALARY: $125,000 - $140,000

UMass Dartmouth offers exciting benefits such as:

  • 75% Employer-Paid Health Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Disability
  • State Pension Retirement Plan
  • Optional Retirement Savings Plans
  • Tuition Credit (Employee, Spouse, & Dependents)
  • Twelve (12) paid holidays
  • Paid personal, vacation, and sick time
  • And more!

Benefits for ESU Union: ESU

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.

To apply please submit a letter of interest, a current resume and the contact information for three professional references.

The deadline for internal applicants is June 21, 2024. 

The review of internal and external applications will be ongoing.

Advertised: Eastern Daylight Time
Applications close:

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class. UMass Dartmouth reserves the right to conduct background checks on potential employees.

Clery Disclosure Notice of Availability

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of Massachusetts Dartmouth publishes an Annual Security and Fire Safety Report. This report includes current security policies plus crime and fire statistics for the previous three calendar years. The body of the report also contains contact information for various campus and community resources related to crime prevention and survivor assistance. A digital copy of the report can be accessed on Jeanne Clery & Campus Security Authority. 

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