Careers at UMass Amherst

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Clerk IV (New Student Orientation, Transitions and Family Programs Office Assistant) UMass Amherst
Under the general direction of the New Student Orientation, Transitions and Family Programs Office Manager, the Clerk IV - Office Assistant performs administrative and project work support for the Dean of Student Office staff.
Departmental Assistant (Transportation) UMass Amherst
To provide safe, excellent, and courteous bus service to the public.
Assistant Professor - Hospitality & Tourism Management UMass Amherst
The Hospitality & Tourism Management Department at the University of Massachusetts Amherst seeks candidates for a tenure-track position.
Maintenance Technician II (HVAC/Pumps/Compressors) UMass Amherst
The Maintenance Technician II installs, maintains, and repairs mechanical systems and system components, including but not limited to cooling tower, strainers, pumps, air handlers, exhaust systems, fume hoods, etc.  Responsibilities include maintaining mechanical system, applying appropriate skills and methods as necessary in the areas of HVAC maintenance and repair, pump maintenance and repair, and air compressors and their related equipment.  May assist other employees in the performance of their work.  Performs related work as required.
Clerk IV (Assistant to the Department Head) UMass Amherst
Provides administrative assistance to the Department Head. Handles the day-to-day operation of the Astronomy Department Office. Generates all forms relating to personnel. Assists the Graduate Program Director (GPD) and Undergraduate Program Director (UGPD). Manages departmental website, social media page, and departmental listserv. Serves as the scheduling representative for the department.
Real Property Facilities Analyst - Nationwide Search (Remote Opportunity) UMass Amherst
The University of Massachusetts Donahue Institute (UMDI) Real Properties Facilities Analyst (RPFA) works with Office of Head Start (OHS) Regional Office federal staff in the creation of processes that will enhance their capacity to manage facility actions and enhance systems across the twelve OHS regions.
Assistant Director of Building Maintenance UMass Amherst
Under the direction of the Associate Director of Building Maintenance & Alterations, the Assistant Director of Building Maintenance is responsible for the maintenance and operations of the academic and research facilities located on the UMass Amherst campus and outlying stations. This position directly supervises Building Maintenance Managers (Zone 4 and Central Shops) and indirectly supervises Institutional Maintenance Foremen. The Assistant Director provides leadership and direction for the organized direction reporting to them. The role includes reviewing schematic design diagrams, construction documents, and product and equipment submittals. The Assistant Director plans repairs and preventive maintenance and assists with the planning of Capital Improvement Projects to ensure all systems operate reliably. Additionally, this position represents the Physical Plant in the Facilities Planning Division on all matters related to the design, construction, start-up, and commissioning of new construction and renovation projects.
Maintenance Technician II (Alterations - Carpenter, Painter, Glass) UMass Amherst
The Maintenance Technician II maintains buildings and related structures by applying appropriate skills and methods in painting, carpentry, and masonry. As painter applies paint, varnish, wallpaper, and similar materials in finishing and decorating interior and exterior surfaces.  As carpenter installs, maintains, finishes, and repairs architectural surfaces, structures, hardware, building system components, structural elements, finishes and repairs equipment/furnishings within campus-wide structures and areas. As mason constructs and repairs brick, block and plasters walls, walkways, repairs manholes and catch basins, performs demolition work, mixes concrete and mortar, applies appropriate skills and methods as necessary in the areas of masonry. May assist other employees in the performance of their work.
Senior Assistant Director of Admissions - Diversity Recruitment (Hybrid) UMass Amherst
The Senior Assistant Director of Admissions - Diversity Recruitment serves as an active participant in undergraduate student recruitment, selection, and yield activities in order to meet institutional goals.
Clerk IV (Customer Service Outreach Coordinator - Hybrid Opportunity) UMass Amherst
The Customer Service Outreach Coordinator (Clerk IV) of Enrollment Management Customer Relations shares responsibility for all aspects of incoming and outgoing customer service and reception for the Offices of Enrollment Management (Undergraduate Admissions and Financial Aid Services), with a primary focus on supporting Financial Aid Services’ outreach activities and proactive customer service initiatives. This role provides exemplary customer service in person, via phone, zoom, and email to students, families, and other constituent groups. The person in this position assists with training, scheduling, and providing guidance to student staff members and Peer Counselors working on the Financial Aid Services outreach team. This position requires a detailed understanding of Financial Aid processes, timelines, and regulations and superior customer service and communication skills.
Salesforce Marketing Cloud Administrator (Hybrid Opportunity) UMass Amherst
The Salesforce Marketing Cloud Administrator is a customer-focused expert in technical solutions, specializing in Salesforce and Marketing Cloud platforms. This position designs user journeys for engaging prospective students and beyond, ensures data integrity and leverages Salesforce data for mass communications. This position oversees audience building, automation, and manages student workers for data integrity and analytics in marketing and communications.
Senior Salesforce Business Analyst (Hybrid/Remote Opportunity) UMass Amherst
The Senior Salesforce Business Analyst develops business cases, conducts analysis, evaluates Salesforce processes, systems, user requirements, and recommends effective solutions that meet the functional, technical, and business needs and requirements for the campus; works with the project and technical teams to keep projects within budget, scope and schedule, and directs the work of team members, including change management and process improvement.
Director for Issues Management (Hybrid Opportunity) UMass Amherst
The Director for Issues Management is a thought partner to the Associate Vice Chancellor (AVC) for Issues Management and plays a crucial role in identifying, analyzing, and addressing various challenges or crises that could impact the institution. This position is an expert in developing and deploying content, effective communications, and risk mitigation measures to support ongoing priorities related to sensitive matters impacting the University.  This position is a strategic thinker and brings a passion for working in crisis management, risk assessment, a coordinated approach to problem solving, and a strong ability to ensure that communication during crises is clear, accurate, and timely.
Cook II (Hampshire Dining Commons) UMass Amherst
Supervises and assists cooks and other kitchen personnel in large-scale quantity cooking; assists Cook III in the daily operation of a kitchen; performs other related work as required.
UMA Mt Ida Campus Dir Bus Ops Mt. Ida - Newton
Reporting directly to the Executive Director of Administration and Finance Operations with an indirect line to the Assistant Chancellor for Great Boston Strategic Initiatives, the Mount Ida Campus Director of Business Operations is responsible for management of key functions including administration, finance, dining, hospitality, information technology, security, health services and other campus student services.
Clerk V (Research Recruiter and Coordinator) UMass Amherst
The Clerk V - Research Recruiter and Coordinator will provide participant recruitment and coordination duties for principal investigators in the Department of Speech, Language, and Hearing Sciences. This is a one-year, full-time benefitted position.
Assistant Director of Retention & Academic Success UMass Amherst
Under the direct supervision of the College of Natural Sciences (CNS) Assistant Academic Dean, the Assistant Director of Retention and Student Success will help develop a comprehensive program to increase student retention and graduation rates. This position will provide academic advising for undergraduate students with a specific focus on students in academic jeopardy and will assist with the planning and implementation of CNS programs and services to enhance the success and retention of CNS undergraduate students.
Assistant Director for Student Conduct & Community Standards (Multiple Positions) UMass Amherst
Under the general supervision of an Assistant Dean for Student Conduct and Community Standards, the Assistant Director for Student Conduct and Community Standards is responsible for a variety of functions related to the delivery of student services, with primary responsibility for the day-to-day implementation of the university student conduct system.
Associate Director of New Students Orientation, Transitions, & Family Programs (Multiple positions) UMass Amherst
Under the general supervision of the Associate Dean of Students and Director of New Student Orientation, Transitions, and Family Programs, the Associate Director performs a variety of functions and responsibilities related to the delivery of student services with primary responsibility for management and implementation of the new student orientation, transitions, and family programs for undergraduate students and their families.
Director of DEI & Student-Athlete Development UMass Amherst
The Director of DEI and Student-Athlete Development oversees the holistic growth of UMass student-athletes, providing essential life skills through education and resources. They implement strategies for diversity, inclusion, and belonging, fostering an accessible and affirming environment. Building relationships with student-athletes, coaches, and partners, they assess challenges faced by student-athletes with diverse backgrounds, organizing campus and community resources to support their transition and success. They ensure compliance with departmental, university, and NCAA guidelines under the Senior Associate Athletic Director for Internal Operations.

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on-the-spot-interview details Upcoming On-the-Spot Interviews at UMass Amherst for Custodial, Grounds, Landscaping, Culinary, Catering, Hospitality, Housekeeping, Hotel Front Desk. On-the-Spot Interviews Details

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