OFFICIAL JOB TITLE: Associate Director of Graduate Admissions
DIVISION: Academic Affairs
DEPARTMENT: Graduate Studies
BARGAINING UNIT STATUS: ESU, Cat. 14
EEO STATUS: 3.1
JOB CODE: 023
FLSA STATUS: Exempt
Salary for ESU: Salary ESU
REPORTS TO: Director of Graduate Studies and Admissions
SUPERVISES: Provide functional supervision to clerical and student employees.
SUMMARY PURPOSE OF POSITION: Provides admissions and enrollment services to prospective and new students; reviews and implements admission decisions, evaluates credentials from international applicants; works closely with International Student and Scholar Center in the processing of I-20 requests; manages IT/Slate related to graduate admissions; works closely with international recruitment institutions to increase enrollment; provides correct information on the university's graduate academic programs; assists in the area of graduate program recruitment, including prospecting, recruiting, and yield-enhancement functions utilizing personal contacts, communications, publications, and activities.
Follow the University's best practices to build and/or support student academic success and retention and assist in meeting strategic objectives for persistence and timely graduation of all the student population.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
- Manages the administrative and electronic systems for admission to graduate programs to ensure timely and accurate processing and communications
- Ensures effective collaboration of graduate admissions with colleges and departments on issues pertaining to admissions
- Implements graduate admission decisions while ensuring compliance with relevant policies and procedures
- Develops and maintains a comprehensive reporting function for graduate admissions
- Manages the evaluation of international educational credentials and utilizes UMassD systems/protocols to maximize the efficient processing of international credentials. This includes evaluating credentials and making decisions on items such as authenticity, baccalaureate degree equivalency, and grade/GPA conversion to facilitate UMassD decision-making
- Works closely with International Student and Scholar Center on the admission of international students and processing of I-20 requests
- Develops instructions and conducts training for co-workers to evaluate international educational credentials and navigates contradictory conclusions about credential equivalency
- Manages and improves information technology software and automation processes pertaining to graduate admissions including but not limited to SLATE (working with CITS/UMassD and UITS/Shrewsbury)
- Engages prospective domestic and international graduate students, including current UMassD students, in ongoing dialogue about UMass Dartmouth graduate program offerings and requirements, admission standards, and procedures. This is done via interactions that include CRM software, online and traditional marketing channels, as well as individualized personal communications
- Participates in the planning and delivery of internal and external recruiting initiatives (including strategic use of CRM software). This involves pursuing a best-practice customer service approach, working proficiently with the CRM software and PeopleSoft systems, and collaborating with faculty and staff to ensure full life cycle management of each lead by providing timely responses to individual inquiries and initiating proactive outreach to prospective students in various stages of the application/admission process to encourage their forward movement and maximize recruitment/retention
- Develops, manages, and implements effective ways to recruit, admit and track students’ progression in accelerated bachelor’s/master’s programs
- Collaborates and closely works with UMassD recruitment initiatives such as international third-party recruitment institutions
- Advises prospective students and faculty on relevant policies related to admissions, and monitors compliance
- Reviews, analyzes, and evaluates denied applicants’ transcripts, standardized test scores, and background; exercises judgment to determine alternate program admissibility and counsels the applicant on options
- Educates and advises international students on relevant UMassD and U.S. government rules and regulations pertaining to the Form I-20 and F-1 visa process. Collect, analyze, and authenticate required financial documents and personal identification documents and coordinate with the International Student & Scholar Center to produce the visa-related documents needed by each international student
- Prepares and provides reports on a regular basis to relevant faculty and staff. Interpret these reports and promote data analysis in an overall effort to maximize recruitment and enrollment
- Seeks ongoing professional development through professional learning networks (e.g., WES, NAFSA, AACRAO, Scholaro, NEGAP) to remain current on graduate admissions issues, international credential verification techniques, changing educational curriculum, grading systems, and identifying diploma mills and inauthentic credentials
- Represents, and provides substantive input on behalf of the Office of Graduate Studies & Admissions at various meetings/committees pertaining to graduate admissions (e.g., Enrollment Management Meeting, Recruitment and Admissions Core Team/UITS Meeting)
- Represents, and provides substantive input on behalf of the Office of Graduate Studies & Admissions on various software projects and upgrades (e.g., mobile-friendly web application, PeopleSoft upgrade)
- Performs the duties and responsibilities of the Director related to issues concerning graduate admissions in his/her absence
- Other job-related duties and responsibilities may be assigned and/or the job description changed periodically to reflect changing organization needs
EDUCATION: Baccalaureate degree.
EXPERIENCE: Demonstrated experience over five years in higher education programs and services pertaining to admissions and support.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Excellent written and oral communication skills, and ability to exercise judgment in working with students, faculty, and staff
- Knowledgeable about current admission practices
- Strong skills in the maintenance and use of procedural systems, communication systems, and information systems
- Ability to work independently under general guidance. Ability to use computing software packages including word processing, spreadsheets and databases and to work with a comprehensive student information system and to produce analyses and reports
- Experience in admissions including recruiting activities, publications, and communications
- Experience in using the PeopleSoft student information system
- Familiarity with graduate student programming and requirements
- Familiarity with international student programming and requirements
UMass Dartmouth offers exciting benefits such as:
75% Employer-Paid Health Insurance
Flexible Spending Accounts
Long Term Disability
State Pension Retirement Plan
Optional Retirement Savings Plans
Tuition Credit (Employee, Spouse, & Dependents)
Twelve (12) paid holidays
Paid personal, vacation, and sick time
Benefits for ESU Union: ESU
Applicants must be authorized for employment in the U.S. on a full time basis. Employment-based visa sponsorship not available.
UMass Dartmouth requires COVID-19 vaccinations for all faculty, staff, and students who wish to work, live, learn or physically come to campus. Read More.
To apply please submit a letter of interest, current resume and the contact information for three professional references.
The deadline for internal applicants is April 25, 2023.
The review of applications will begin April 26, 2023 and will be ongoing.