Employment Opportunities

The University's best practices is to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.

Resident Learning, Engagement and Development (LEAD) Coordinator

Apply now Job no: 502921
Work type: Staff Full Time
Categories: Other Staff Positions

OFFICIAL JOB TITLE: Resident Learning, Engagement, & Development (LEAD) Coordinator

DIVISION: Student Affairs

DEPARTMENT:  Housing & Residential Education


EEO STATUS: 32          

JOB CODE: 2550


REPORTS TO: The Assistant Director(s) of Housing and Residential Education

MINIMUM STARTING SALARY: $ https://www.umassd.edu/media/umassdartmouth/human-resources/policieslawsunion-contracts/ESU-Salary-Range-2018-2019.pdf

SUPERVISES:  Resident Assistant (RA) para-professional live-in staff, including a Senior Resident Assistant (SRA)


SUMMARY PURPOSE OF POSITION: A live-in, 52-week professional position with primary responsibility for the overall development, management, and supervision of a residential community. The Resident Learning, Engagement, & Development Coordinator (LEAD Coordinator) participates in planning, promoting, implementing and evaluating a residential education program and has a thorough understanding of student development theory. The LEAD Coordinator also works to promote a positive, engaging, and academic environment for residential students while representing the department, division, and institution.

Follows the University’s best practices to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.



  • Utilizes a working knowledge of student development principles, through direct involvement with students, enhances the development of students and provides general management and supervision for a specified residential community of residents, in context and cooperation with campus partnerships.
  • Supervises and develops Resident Assistant (RA) staff, including a Senior Resident Assistant (SRA), including time reporting and personnel record keeping. Under supervision of the Assistant Director, assist in the recruitment, selection, training, and evaluation of student staff.
  • Participates with partners, including Public Private Partnership and the office of the Provost to ensure first year student success, which may include serving on or taking a leadership role on efforts around New Student Orientation, First Year Residence Academic/Strategic Planning, and Future Ready Initiatives. Presents information to Parents and/or incoming students regarding living in the first-year residence halls.
  • Builds community by providing and implementing programs based on student needs, through supervision of RA related programming efforts, regular one-on-one meetings with RAs to discuss specific status of assigned residents and supervising one Senior Resident Assistant (SRA) who is primarily responsible for monthly newsletter, office administrative tasks, and advisement of Hall Council. The LEAD Coordinator must maintain a presence and visibility in the residential community.
  • Provides direct customer service and responsive communication with students, parents and families. Refers students for additional services with specialized personnel within University departments, and others as needed.
  • Works collaboratively with University academic partners and staff to identify opportunities to integrate academic programs within the residential communities and develop both general and specialized thematic Residential Living-Learning Communities.  Serve as liaison to offices with a Peer Mentor program including coordination of selection and collaboration with the RA team.
  • Meets regularly with the Faculty in Residence (FIR) to provide support in the development of academic programs; including, but not limited to defining & identifying goals, solicit and provide feedback, and develop strategies to enhance academic programs in residential communities.
  • Administers conduct violation documentation process and enforcement of the Student Code of Conduct. Advises residence hall staff in conduct-related matters; serves as a Conduct Conference Facilitator in original jurisdiction disciplinary cases. Advises students in conduct-related matters. Works cooperatively with other University offices with oversight of student conduct matters (i.e., Office of Student Conduct, Student Affairs, Public Safety, Diversity, Equity & Inclusion, and Counseling Services).
  • Works cooperatively with fellow staff to implement and enforce published departmental and University policies and procedures. Serves on duty on nights and weekends to address issues which arise after business hours. Works to resolve crises which arise. Aware of University Crisis Protocol and is skilled in making referrals as necessary. Acts as the on-site liaison to the Department of Public Safety regarding issues affecting the safety and security of University students.
  • Meets on a regular schedule with representatives from our private partnership in order to facilitate meeting student, departmental, institutional, and private partner needs.
  • Works with the private partnership to reserve, maintain, and set up engaged spaces for student functions and departmental activities.
  • Assumes central office administrative functions which may include serving on or taking a leadership role one or more departmental committees, search and screen tasks, and other activities related to organizational development and assessment.
  • Attends departmental and divisional meetings as assigned. May represent the department on University committees around Orientation, Career Development, Academic/Strategic Planning, and Future Ready Initiatives.
  • Prepares and provides data needed for departmental or private partnership reports and record keeping such as programming spreadsheets, room keys inventory, damages assessment/charges, etc.
  • Under supervision of Assistant Director, manages office supplies, Hall Council and Programming budgets.
  • Other duties as assigned.



EDUCATION:   Master’s Degree required.

EXPERIENCE: Previous (over one year) Residence Life experience or comparable responsibility in an educational group living environment. Previous post baccalaureate experience with staff supervision.

OTHER: This is a live-in position. 52-week annual contract. Ability to work flexible schedule including some evening and weekend work.



  • Working knowledge and understanding of student development, and issues related to college age individuals.
  • Ability to communicate professionally with all members of the University Community and Private Partnership, including students and parents.
  • Effective oral and written communication skills.
  • Ability to be a successful post-baccalaureate role-model for undergraduate students striving to reach this same goal.
  • Demonstrated ability to remain calm and respond effectively in emergency situations.
  • This multi-faceted role is highly challenging and calls for emotional stability, organizational ability, reliability, and inclusive human relationship skills.
  • Ability to supervise staff effectively.



  • Previous professional, live-in experience in Residence Life/Residential Education.
  • Experience in developing and maintaining Residential Learning Communities. Familiarity with an academic curriculum model.



Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.



To apply please submit a letter of interest, current resume, and the contact information for three professional references.

The deadline for internal applicants to apply is November 4, 2019.

The review of applications will begin November 5, 2019 and will continue until the position is filled.

Advertised: Eastern Daylight Time
Applications close:

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